Help with Address, Route, and Map Problems in GPS Devices and Apps

GPS only gives you the blue dot.
Blue dot on empty grid
It does not provide the map!

Frustrated by missing/wrong locations and directions in GPS devices and apps?

The problem is in the mapping software used by the devices/apps. That software comes from the private sector (e.g., Google, Apple), not from the GPS satellites.

GPS satellites are simply beacons, like lighthouses, that a device uses to calculate its own latitude and longitude. The satellites do not transmit any mapping information.

The U.S. government cannot correct mapping errors in consumer devices/apps, but the following links will help you report them to the responsible parties.

Get help with a mapping problem that...

If you experience a sudden loss of GPS signals or other unusual behavior, please report it to the authorities using our GPS Service Outages & Status Reports page. Go there

Take Action: